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  • Do you service out of network (other than Medicare and Tricare) patients?
    Sorry, we're currently not accepting prescriptions. We apologize for the inconvenience.
  • If I don't see an item that I need in your store, could you order it for me?
    In most cases, yes. We do business with most of the top medical equipment manufacturers in the country. If we're unable to procure it, we will inform you in a timely manner so that you can search for it somewhere else, or we will provide a recommended vendor.
  • What is the return policy for equipment purchased and where can other policies be found?
    Please refer, read and adhere to our return policy and other policies through our link at the bottom of the page. In addition, because of COVID-19, anything that touches the body will not be accepted as a return.
  • Is AbleMed Supply Licensed by the Georgia Board of Dentistry and Pharmacy? Are you certified by an authorized accreditation company?
    Yes, we are licensed in the great state of Georgia and are accredited/certified by The Compliance Team.
  • How do I order products?
    We stock many varieties of products and are able to source numerous additional products. However, we may need to special order your product depending on the size, color, or type. Please know we will do our best to give you an accurate estimate of the time it will take to get your product and the related costs. We have access to over 400,000 lines so if it's not on our site, please ask and we will see if we can order it for you. Once you've identified your needs, please go to the contact tab and fill out the required information (copy and paste info from product area if you like). Please don't forget to add the SKU# or a description of the item. Customers will receive an email with a quote for products requested.
  • Can I return a bath bench/chair if used?
    Sorry, but no. This type of equipment is non-returnable, because of infection control issues.
  • Do you deliver?
    Yes, we deliver many of our products. We will give you an ESTIMATED DATE when the delivery will be made. Delivery rate will be based on mileage.
  • Can you set-up my equipment upon delivery?
    Our delivery team is not able to move furniture or items already in your home. We require that your home is ready and all existing furniture is removed prior to delivery.
  • Can you dispose of my old/existing bed or chair when you deliver my new equipment?
    No. We cannot dispose of any existing furniture or equipment. You will need to dispose of your items on your own.
  • Do you rent equipment and is it disinfected after returned?
    Yes, we rent Manual Patient Lifts (450 lbs. weight cap), Homecare Beds (Full and Semi-Electric with mattress and rails) Knee Scooters, Transport Assist Device (450 lbs. weight cap.) and Bed Trapeze (250 lbs. weight cap). When returned, all equipment is disinfected and cleaned with CaviCide. CaviCide is a convenient, ready-to-use, intermediate-level disinfectant, which is effective against TB, HBV, HCV, HIV, viruses (hydrophilic and lipophilic), bacteria (including MRSA and VRE) and fungi.
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