Frequently asked questions
What is Durable Medical Equipment?
Durable medical equipment (DME) is equipment that helps you complete your daily activities. It includes a variety of items, such as walkers, wheelchairs, and oxygen tanks. Simply, DME is:
1) Durable, meaning you can use it multiple times
2) Designed to help a medical condition or injury
3) Meant for use in your home, although you can also use it outside the home
4) Likely to last for three years or more
I am a Medicare or Medicaid recipient. Do you work with these providers?
Unfortunately NO, but the company is working to garner a relationship with the state and federal government.
What is the return policy for equipment purchased?
Please refer, read and adhere to our return policy.
Is AbleMed Supply Licensed by the Georgia Board of Dentistry and Pharmacy?
How do I order products?
We stock many varieties of products and are able to source numerous additional products. However, we may need to special order your product depending on the size, color, or type. Please know we will do our best to give you an accurate estimate of the time it will take to get your product in and the related costs.
Once you've identified your needs, please go to the contact tab and fill out the required information (copy and paste info from product area if you like). Please don't forget to add the SKU# or a description of the item. Customers will receive an email with a quote for products requested.
Can I return a bath bench/chair if used?
Sorry, but no. This type of equipment is non-returnable, because of infection control issues.
Do you deliver?
Yes, we deliver many of our products. We will give you an ESTIMATED DATE when the delivery will be made.
Can you set-up my equipment upon delivery?
Our delivery team is not able to move furniture or items already in your home. We require that your home is ready and all existing furniture is removed prior to delivery.
Can you dispose of my old/existing bed or chair when you deliver my new equipment?
No. We cannot dispose of any existing furniture or equipment. You will need to dispose of your items on your own.